Lehman LED lamp bead explosion quality problems suffered by many companies

As one of the partners marked on the Lehman Optoelectronics prospectus, Shenzhen Lixiang Huike Optoelectronics Technology Co., Ltd. did not expect it, because in 2012, it cooperated with Lehman to make losses.

It is understood that Lehman Optoelectronics as a supplier of Lixiang Huike has been cooperating for many years. In January 2011, Lixiang Huike purchased Lehman 5050 LED lamp beads and used it for several important projects in the United States, Indonesia and other places. However, in March, we received complaints from customers, and the products showed obvious dead lights and bad lights. Immediately afterwards, eight projects with 5050 lights were reported by customers to have problems with bad lights and dead lights.

After the product was pulled back across the ocean, Lixiang Huike conducted a test to confirm that the defect of the lamp led to quality problems. The technicians and sales department heads of Lehman Optoelectronics also went to the door to understand the situation. In the communication several times before and after, although Lehman's technicians verbally admit that there is a quality problem in their products, they have been evasive when they ask for written proof. At this time, the victims of the use of 5050 lamp beads in the industry are not just Lixiang Huike. Lehman Optoelectronics' cooperation customers are not only the mainstream enterprises of LED display such as LianTeng Display, Decolor Optoelectronics and Colend Optoelectronics, but even Decolor Optoelectronics and Lian Teng Group started as early as 2011 due to quality problems of 5050 and Lehman. A long and arduous negotiation took place.

However, in the past year of negotiations with Lehman Optoelectronics, in addition to the discontinuation of the 5050 product, Lehman did not give satisfactory answers from several “victims”. One of the companies said, "Lehman Optoelectronics not only does not give compensation, but also ignores our complaints, and uses excuses such as incompatibility to evade. This is not a case for us. This happened in several companies, and Lehman’s treatment. I am very dissatisfied with my peers. At present, we are ready to take legal steps to solve this problem."

It is understood that there are no less than five companies in the industry because of the engineering quality problems of the 5050 products, and the most serious loss is Lixiang Huike.

In addition to the economic damage, the brand's reputation has been seriously hurt, and Lixiang Huike is very distressed. "We have been actively communicating with customers and trying to solve the after-sales service as much as possible. But for our loss, Lehman has no specificity until now. The argument."

Lehman Optoelectronics and its cooperating customers have suffered an incalculable loss due to a series of disputes caused by product quality problems. But ignoring the problem is by no means the best way to solve this problem.

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