Be alert: the safety status of air-conditioning after-sales installers is not optimistic

On the first day of June, the highest temperature in Beijing also soared to 36 °C. The air conditioner not only started the peak season of sales, but also the most intense period of the year after the installation. On the same day, the “2018 Air Conditioning Installation Safety Inspection and Air Conditioning Installation Safety Miles Activity” was held in Beijing on the theme of “Life First Safety Development”.

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Judging from the situation learned by the meeting, China's air-conditioning industry is developing rapidly, and the air-conditioning market is also growing. Starting from the early stage of reform and opening up, from scratch, from small to large, the domestic market has sold more than 50 million units by the end of 2017, almost half of the global market. Although, depending on the growth of the air-conditioning market, after-sales installation has also formed a huge industry. However, according to the information obtained by the meeting, the security status of the installation operation is worrying and deserves to be wary of relevant government departments and the industry.

The quality of employees is uneven

The air-conditioning industry has a great speciality in the field of home appliances, that is, there are obvious market seasons in the market. More than 60% of annual sales are concentrated in 5, 6, and 7 months, and nearly 40% of sales will be completed in nearly 8-9 months. It can be seen that the peak season of the air-conditioning market is extremely clear.

Therefore, a large part of the installers relying on the air-conditioning market has become a seasonal worker, and only a small number of installers who are left in the off-season are called full-time. Most of them are coming from the peak season, and they are gone in the off-season. They are dubbed by the industry as “urban farmers”. How can such an unstable employment situation guarantee their professionalism?

According to reports, by the lack of installers in the peak season, some old installers called their seven aunts, eight big scorpions, big scorpions and cousins ​​in the countryside to make quick money. In this way, first of all, from the perspective of personnel structure, many temporary workers in the peak season can be employed after a very short training period. Even some people did not even have the training to go through the game. They set up a fake employment certificate to install the order. The professional quality of such an installer is generally not very high?

According to industry insiders, this situation is not existing now, but has been formed since the beginning of the domestic air-conditioning market. Although each brand has set up its own professional installation team, in the peak season, it is necessary to recruit a large number of temporary installers to meet the demanding conditions promised by the sales staff.

In the peak season, users are eager to wait, and the market conditions are forced to use low quality. The quality of personnel is uneven, and it has long been a difficult problem in an industry. However, in the context of the obvious special characteristics of the industry's off-season season, this problem has been fundamentally difficult to achieve.

Industry risk is extremely prominent

Air-conditioning installation is a risky job. This year's air-conditioning installation safety has been included in the special operations of the State Administration of Work Safety. That is to say, the government has attached great importance to the safety of air-conditioning installation and has been included in the scope of special operations for management and regulation. In fact, the safety risks of air-conditioning installation have been noticed by relevant departments such as the Association.

According to Sun Xiaoyan, director of the Insurance Committee of China Household Appliance Service Maintenance Association, in terms of volume, installation and maintenance companies are mostly small business entities. Once a safety accident occurs, many employers run because they cannot afford economic compensation, even if they do not There is no ability to run the road to fully assume the liability of the victim.

According to the association's research, the most accidental time of the installer in a day is around 2 pm. On the one hand, after work from morning to noon, some have already installed no more than 3-5 sets, and the fatigue caused by the two jobs began to appear; on the other hand, at 2 o'clock in the afternoon, the body is prone to sleepiness, and the physical fatigue factor is also Boosting security incidents is extremely easy.

At the meeting, the distribution of major types of accidents in 2013-2017 was analyzed. The accident of falling buildings accounted for 73% of the total accidents, and it was the largest piece of accidents for installers. The highest proportion of falling accidents is not the high-rise, but the relatively low floor accident rate below the 4th floor is the highest, reaching 38%, which is 35.7% higher than the 28% of the 4-11 floor. It is shocking. This is because the installer works at the top level above the 5th floor, and he pays more attention to safety and knows the danger of falling once. For the relatively low floors below the 4th floor, there is no such fear, and often it will be tempered. Therefore, below the 4th floor, it is the multiple floors of the building accident. It seems that enhancing security awareness will prevent many regrets from happening from oneself.

Manufacturers lack standard insurance awareness

Everyone knows that air-conditioning installation is a dangerous job, but in this industry, whether it is managers, practitioners or installers themselves, there is a problem of relatively indifferent safety awareness. However, many manufacturers, especially small and medium-sized installation service companies, have great misunderstandings in purchasing security insurance. The association divides it into three types:

First, buy it wrong. Many service entities are still insuring group accident insurance. This type of accident insurance, the installer really came out of the personal safety accident during the installation process, can not protect their rights and interests. In other words, the insurance company does not provide compensation within the scope of insurance coverage. If the installation really encounters such a situation, it is dumb to eat Huanglian can not say.

Second, the purchase is insufficient. According to the relevant national standards in 2017, the minimum liability of employers under work-related accidents has reached about 750,000 yuan. The industry has a large number of insurance policies with a minimum of 500,000 insured amount. The purpose is very simple. One is to save insurance costs, and the other is to be lucky. In fact, such a policy cannot provide full protection.

Third, you can't buy it. Temporary employment during the peak season has always been a difficult point for risk protection. Because of the urgency of employment, they are unable to perform various formalities in the short-term, and they have already been employed. However, in the event of a security incident, there is no compensation at all.

The Association Insurance Professional Committee is actively cooperating with insurance companies to provide quality and cheap insurance products for installers and employers. Insurance is generally a strong guarantee for the rights and interests of air-conditioning installation and maintenance personnel.

The safety issue of air-conditioning installation is a major event in human life, but from the current situation of the industry, such major events have not been highly valued by manufacturers and practitioners. The China Household Electrical Appliances Service and Maintenance Association implemented the spirit of the State Council Security Committee's instructions and specially organized the air-conditioning installation safety inspection work, indicating that the safety of air-conditioning installation has been noticed since the management. This is a good thing for the industry, especially those who are engaged in the installation of the front line, and hopes to be truly in place!

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