Since the promulgation and implementation of the "Regulations on Power Supply Services (Trial)", the Northwest Electric Power Supervision Bureau has earnestly carried out publicity and implementation.
On July 28th, the Northwest Electric Power Supervision Bureau actively organized the Northwest Power Grid Corporation and local power companies to participate in the “Regulations on the Implementation of the Power Supply Service Supervision Measures†by the State Electricity Regulatory Commission. After the meeting, the Western Electric Power Supervision Office [2005] No. 023 issued a clear request for the publicity of the "Measures." All units are required to conscientiously deploy the publicity and comprehensive communication work of this video conference and the speech of Vice Chairman Wang Yimin, improve the understanding of the importance of implementing the Measures, and ensure that the relevant provisions of the Measures are accurately understood and implemented. At the same time, all units are required to conduct practice and exploration on establishing a long-term mechanism for providing quality services for power supply, actively improve service awareness, strengthen team building, standardize service processes, strengthen internal supervision, and consciously accept supervision to further improve the level of power supply services.
In order to further strengthen the implementation of the Measures, the Northwest Electric Power Supervision Bureau has counted the number of customer service centers and power supply offices under the control of the power companies and local power companies in the northwestern provinces, and has uniformly printed 3200 in the form of easy posting. The 8th Order of the SERC and the "Measures" signed by Chairman Chai Songyue were all issued in full. It is required that the power service center of the northwest region and the power supply business be prominently placed on the wall to supervise the implementation of the power supply enterprise and accept the supervision of the majority of power users.
Subsequently, the Northwest Electric Power Supervision Bureau took the necessary forms and made full use of various propaganda methods to widely publicize the "Measures" and create a good atmosphere for the implementation of the "Measures". On the other hand, all units were required to compare the current measures with the "Measures". The power supply service work was summarized and sorted out to find out the gaps and deficiencies, and the self-inspection and rectification was carried out conscientiously. Field investigations and spot checks were conducted on the development of power supply services in Xi'an and Yulin, Shaanxi.
Recently, the Northwest Electric Power Supervision Bureau will further refine the work measures and strengthen supervision to promote the continuous improvement of the level of power supply services in the Northwest.
The authenticity of this information has not been confirmed by the international electrical network, for your reference only.
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