Sharp quality and service OK? Satisfaction with consumer satisfaction

In March 2017, the Consumer Electronics Survey Office of the China Electronic Chamber of Commerce focused on the status quo and new features of China's TV quality and after-sales service, and held the “2017 China Flat Panel TV Quality and Service Symposium” with the theme of “Integrity-Oriented Service Innovation”. At the symposium, Sharp's "Five Star Rating of Consumer Satisfaction" certificate was awarded to Sharp TV companies.



According to the newly released “2017 China Color TV After-sales Service and Customer Satisfaction Survey Report”, Sharp LCD TV use and after-sales service satisfaction are all above average, and are recognized by consumers and industry associations, fully confirming Sharp LCD TV reliability and quality after-sales service quality.

Adhere to excellence, Sharp is at the forefront of high-end technology

With more than 40 years of development history of LCD technology and more than 60 years of TV manufacturing history, Sharp, which has experienced sharp winds for more than a century, has always been the “Father of LCD” in the eyes of the industry and consumers. The screen, technology, and product quality of Sharp TV have always been at the top level in the world, and they are considered as the monopoly of the screen and even the entire television industry, and even the industry standard setters. Looking at the rapid development of the television industry today, many Internet TV brands still choose to buy the hearts of consumers, the king of the most trusted word of mouth to confirm this.

Combining hard and soft to create TVs that exceed consumer expectations

With so much consumer recognition, Sharp has never forgotten to polish its own products. With the support of Foxconn, Sharp has developed and launched a variety of televisions that exceed consumer expectations through a “hard and soft combination” strategy. In the "hard" aspect, Sharp's craftsmanship is combined with Foxconn's manufacturing technology to create new Sharp products. On the "soft" side, Sharp TV not only carried YunOS for TV, and cooperated with Youku, Tudou, Huadian, Ali Entertainment contents on the content, but also collaborated with iqiyi's deep customization of one machine, carrying iQiyi content and opening up. More "connections" and cooperation. And through the alternative strategy - "buy hardware to send members." This high value-added approach makes Sharp TV the most valuable television brand in the “soft-hard-combined” TV and is deeply loved by consumers.

It is reported that Sharp will soon launch new televisions, from screen technology, to television industrial design, to television desktop presentation methods that are more suitable for user operation habits, and so on, all starting from the user experience. Really humane TV, and TV as a carrier, to provide users with a more quality living room living enjoy. We have reason to believe that a company that considers for the user must be an enterprise that does not forget the initial focus and focuses on product quality. Consumer satisfaction and support are the best drivers for the company's advancement, and Sharp has always practiced this in high-quality, humane products.

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